Learn to create an effective Customer Journey Map plus see which resources are helpful in gathering customer information.

An idea board is a technique to generate a variety of ideas and be able to organize them together in a visual manner.

A Customer Journey Map is a visual story-telling aid that follows the experience of customers. You can gain a better understanding of the buying experience by visualizing it through the eyes of your customers while interacting with your company and brand.

Using these icebreakers before the start of virtual meetings is a useful way to keep the team spirit up and build bonds with one another.