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Conceptboard Blog

Templates

Create a Customer Empathy Map in 6 Easy Steps!

Creating a Customer Empathy Map builds empathy towards your targeted audience to identify your users’ needs and pain-points to help your design process.

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Templates

Breaking the Ice: Part 2 & Template!

When working in a team setting, whether remote or not, it is always better to know your fellow teammates before starting a new project together. Try these remote icebreakers activities to get the ball rolling.

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Templates

Mapping out a Customer Journey: Part 2 + Template

Customer Journey Maps represent the customers’ point of view, opinions, experience, and feeling through their engagement with your product or service.

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Templates

Building better products: Idea boards at work

An idea board is a technique to generate a variety of ideas and be able to organize them together in a visual manner.

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Templates

Mapping out a Customer Journey

Customer Journey Maps improve the service design that will enhance the interaction between the provider and the customer.

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