Your privacy and the security of your intellectual property are primary concerns to us, the Digital Republic Media Group GmbH, Mansfelder Str. 56, 06108 Halle (Saale), Germany (hereinafter “Conceptboard Company”, “we” and “us”) as the operator of the service “Conceptboard”.  In this document we want to explain to you, what personal data we collect and what we use it for. For information about data sharing and data security, please also have a look at our Statement of Security.

Subject of this Privacy Policy

The subject of this Privacy Policy is personal data. According to Section 3, Subsection 1 of the German Federal Data Protection Act (“Bundesdatenschutzgesetz”), these are individual details on personal or objective circumstances of a specific person. Such as name, postal address, email address, telephone number or, even use-data.

Collection and use of data

Conceptboard offers services for online collaboration between computer users. We collect and request personal data while registering for our services, using our services and visiting the web sites.

We use personal information to operate our services, to improve our services, for anonymous statistics, and for communication with our users. This will be done by the Conceptboard company itself or by authorized service providers as further described in this document.

Sharing data between users

Collaboration in Conceptboard takes place within interactive workspaces (the “boards”). By default, all personal data and anything users transfer to these boards is private to them. But once the user shares a board with other users or guests, also some of this data (e.g. users’ names, their profile pictures, the content they contributed, information about when they contributed) is also shared to enable the collaboration.

Newsletter

Conceptboard provides a newsletter service free of charge and uses it to inform about new products and changes within the product and to send general information about Conceptboard. The technical newsletter delivery is done by Dual Technologies Services, 9 rue Bleue, 75009 Paris, France (“SendinBlue”), who therefore, and exclusively for the purpose of sending the newsletter, gains access to a user’s email address and if supplied their name and configured language. By default, the registration for a user account at Conceptboard includes the sign up for the newsletter.

Users can unsubscribe from the newsletter at any time, either via their profile page or using the respective unsubscribe links in the newsletters themselves.

Cookies

Conceptboard uses cookies to offer all users and guests a comprehensive range of functionality, simplify their website and app use, and provide them with the best experience and service possible.

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a small piece of data sent from a website and stored in a user’s web browser while they are using that website. The browser attaches this data to further requests to the server, which provides the website with a reliable mechanism to manage stateful information. For more information regarding cookies, please view https://wikipedia.org/wiki/HTTP_cookie.

If you do not want to use cookies, you can prevent the use of cookies with the corresponding settings on your internet browser. Please note that this may restrict the functionality of our offer.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser.

Online advertising and remarketing

Conceptboard uses online advertising and remarketing functionality. Third party vendors, including Google, show Conceptboard ads on sites on the internet and use cookies to serve ads based on a user’s prior visits to this website.

To opt out of Google’s use of cookies, please follow the instructions in the section Google Analytics. Please refer to regarding Google’s use of cookies in advertising, for more information. To opt out of a third party vendor’s use of cookies, please use the Network Advertising Initiative’s (NAI) consumer opt-out.

Customer support

In order to provide the best possible support Conceptboard uses a service by Zendesk, Inc., 1019 Market St, San Francisco, CA 94103 USA (“Zendesk”). Zendesk manages customer requests and saves the email address, the name, and the requester’s issue. This will apply in the event that you send an email to one of our support addresses (e.g. support@conceptboard.com), you contribute in the forum, or you contact us via a contact form on our website or within the app. You will find the privacy policy of Zendesk here.

Customer management

For customer management purposes, we provide a limited amount of your information (such as your email address and sign-up date) to Intercom, Inc., 98 Battery Street, Suite 402, San Francisco, CA 94111 USA (“Intercom”). We utilize Intercom for additional data analysis, e.g. retrieving a user’s sign-up date or activity when providing customer support. We may also use Intercom as a medium for communications, either through email, or through messages within our product. To help us understand our user base, Intercom collects publicly available information, such as a user’s company, job title, website URLs, social network handles and physical addresses. For more information on the privacy practices of Intercom, please visit http://docs.intercom.io/privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at http://docs.intercom.io/terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us directly.

Video and audio streaming

The video and audio streaming functionality in Conceptboard’s conferencing and screen sharing modules is provided by TokBox, Inc., 501 2nd Street, Suite 310, San Francisco, CA 94107 USA (“Tokbox”). Conceptboard does not actively disclose private user information to Tokbox, but due to the technical nature of web conferencing, the actual streaming data during a conference, as well as, some signaling information is transferred via Tokbox’s servers. You will find the privacy policy of Tokbox here.

Consent to use of personal data

I hereby give my consent to the collection, processing and use of the personal data as described within this document. I can withdraw my consent and opt-out from the collection and submission either per individual scope by following the respective instructions within this document, or for the complete offer by deleting my account and no longer using the services.

Controller

If you have any further questions regarding data protection, please contact us via email support@conceptboard.com, or at this address:

Digital Republic Media Group GmbH
Mansfelder Str. 56
06108 Halle (Saale)
Germany
Email: info@digitalrepublic.com

Amendments to this Privacy Policy

We reserve the right to occasionally amend Conceptboard’s Privacy Policy. You have access to the current version at any time at: https://conceptboard.com/privacy.