This post is also available in: German
Location
Stuttgart / Remote
Your mission
Would you like to gain practical experience in an international SaaS company and help shape the digital transformation in public administration? As a Working Student (m/f/d), you will support our Growth Team Public Sector in the areas of Customer Success, Account Management, and Marketing. You combine creativity with a meticulous working style and enjoy working with digital tools and direct customer contact.
Content Creation & Marketing
- Create engaging and target audience-specific content, such as interactive boards, articles, videos, and social media posts.
- Assist in the development of enablement materials for customers, such as tutorials and training resources.
- Contribute to marketing projects, such as creating case studies, success stories, and newsletters.
Support in Customer Success & Account Management
- Analyze customer accounts, including usage data and KPIs, to generate relevant insights.
- Maintain and update customer data in the CRM (e.g., Pipedrive).
- Assist in preparing customer presentations, reports, and adoption strategies.
- Attend customer meetings, e.g., for documentation or as a supportive contact person.
Organization & Team Support
- Collaborate with Customer Success Managers, Account Managers, and Marketing Managers to implement strategic projects.
- Proactively identify optimization opportunities in processes and data maintenance.
Your profile
- You are a registered student (m/f/d) in a relevant field such as Communication Studies, Marketing, Media Studies, Business Informatics, or similar.
- Creativity and experience working with digital media and editing software (e.g., Canva, Adobe Suite).
- Excellent written and verbal communication skills in both German and English.
- Initiative, attention to detail, and a keen eye for data analysis and maintenance.
- Enjoyment of direct customer contact and working with interdisciplinary teams.
- Knowledge of collaboration tools, CRM systems, and social media is a plus.
What you can expect of us
Practical Experience – Work in a dynamic SaaS environment with exciting insights into an interdisciplinary Growth Team.
Flexibility – Decide whether you want to work remotely, in a hybrid model, or on-site – with flexible working hours that fit your studies.
Responsibility – Take on projects independently and implement your ideas with the support of our team.
Team Culture – Become part of an international, inclusive team and enjoy regular team events such as Social Hub Days or Workations.
Development Opportunities – Learn from experienced colleagues and expand your skills in content creation, data analysis, and customer management.