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You might want to use a feedback grid during a user testing phase, a playback, a workshop or an engagement. Best of all, using a collaborative online whiteboard like Conceptboard means you can capture feedback efficiently and transparently no matter where you are in the world.

Brainstorming techniques provide more structure and alternate ways of looking at problems to help you get better solutions. Best of all, each brainstorming technique comes with a customizable template, so all you have to do is click the image to get started.

Firstly, no 'meeting minutes' doesn't literally mean recording every minute of every meeting. Instead, meeting minutes should just be a place to record the key points, decisions, action items and next steps.

The Parking Lot Matrix is a facilitation technique commonly used during meetings, workshops, and brainstorming sessions to manage and organize ideas, questions, or topics that arise but are not directly relevant to the current discussion. It provides a way to temporarily "park" these off-topic items…

A team charter is a document that clearly defines the expectations, responsibilities and roles of every team member. Using a simple, easy-to-use template will help you cover the five key areas that you need to create a team charter that is practical, actionable and manageable.

Reverse brainstorming employs our ability to see problems more easily than solutions. In this way, it leans into our natural tendency to criticise and see flaws in a plan. Then after identifying these problems the team can move onto trying to solve those problems and outlining a plan for ongoing…