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Privacy Policy

This post is also available in: German

This statement was written in German. If you are facing inconsistencies between the translated version of this statement compared to the German version, always the German version shall prevail.

Last modified: September 24, 2024 We – the Conceptboard Cloud Service GmbH, Mansfelder Str. 56, 06108 Halle (Saale), Germany – develop and operate the service Conceptboard for a better online collaboration between computer users. With the following privacy policy we would like to inform you which types of your personal data (hereinafter also abbreviated as “data”) we process in the context of Conceptboard, for which purposes, and in which scope.The terms used are not gender-specific.

Table of Contents

Preliminary Remarks

With Conceptboard, we offer a service for online collaboration between computer users. In this respect, the following preliminary remarks apply.

Sharing Data Between Users

Collaboration in Conceptboard takes place within interactive workspaces (the “boards”). Users can transfer data to these boards. Once the user shares a board with other users, also some of this data (e.g. users’ names, their profile pictures, the content they contributed, information about when they contributed) is also shared to enable the collaboration.

We have no influence on data sharing between users.

General Information on Processing Operations

Personal data is requested and collected while registering for Conceptboard, using the services, and visiting the web sites. The personal information is used to operate the services, to improve the services, for anonymous statistics, and for communication with the users. This is done by the Conceptboard Company itself or by authorized service providers.

Furthermore, we process personal data when communicating with prospective customers, business partners, and job applicants, both in the context of providing our services and in particular on our websites, in mobile applications and within external online presences, such as our social media profiles.

According to Article 12ff GDPR, the following individual data protection notices explain the types of data processed, the purposes for which they are processed and the concerned data subjects.

Security Precautions

Please find the security precautions used in our Statement of Security.

Transmission and Disclosure of Personal Data

In the context of our processing of personal data, it may happen that the data is transferred to other places, companies or persons or that it is disclosed to them. Recipients of this data may include, for example, payment institutions within the context of payment transactions, service providers commissioned with IT tasks or providers of services and content that are embedded in a website. In such a case, the legal requirements will be respected and in particular corresponding contracts or agreements, which serve the protection of your data, will be concluded with the recipients of your data.

Data Processing in Third Countries

If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or the processing takes place in the context of the use of third party services or disclosure or transfer of data to other persons, bodies or companies, this will only take place in accordance with the legal requirements.

Subject to express consent or transfer required by contract or law, we process or have processed the data only in third countries with a recognised level of data protection, or on the basis of special guarantees, such as a contractual obligation through so-called standard protection clauses of the EU Commission, the existence of certifications or binding internal data protection regulations (Article 44 to 49 GDPR, information page of the EU Commission).

Erasure of data

The data processed by us will be erased in accordance with the statutory provisions as soon as their processing is revoked or other permissions no longer apply (e.g. if the purpose of processing this data no longer applies or they are not required for the purpose).

If the data is not deleted because they are required for other and legally permissible purposes, their processing is limited to these purposes. This means that the data will be restricted and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons or for which storage is necessary to assert, exercise or defend legal claims or to protect the rights of another natural or legal person.

Further information on the erasure of personal data can also be found in the individual data protection notices of this privacy policy.

Controller

Conceptboard Cloud Service GmbH
Mansfelder Str. 56
06108 Halle (Saale)
Germany

E-mail address: support@conceptboard.com

Legal Notice: https://conceptboard.com/legal/

Data Protection Officer

Data Protection Officer
c/o Conceptboard Cloud Service GmbH
Mansfelder Str. 56
06108 Halle (Saale)
Germany

E-mail address: dataprotectionofficer@conceptboard.com

Use of Cookies

Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user’s computer. A cookie is primarily used to store information about a user during or after his visit within an online service. The information stored can include, for example, the login status, the Session ID, or selected presets from earlier visits.

As part of the operation of our apps and online services, we distinguish between first-party cookies that we administer ourselves and use, for example, for the attribution of the logged-in client, and third-party cookies that are included by a third-party vendor and needed to enable specific features of our offer, such as presenting help videos, inquiring the Help Center, or conducting a video conference.

“Marketing Cookies”: A subgroup of third-party cookies form the so-called “Marketing Cookies” (also referred to as “Marketing Pixels” or “Tracking Tools”, see section Online Marketing), which we use exclusively on our website and with the user’s explicit consent (opt-in). The “Marketing Cookies” allow us to place digital advertisements on the third-party platform for those user groups that have a potentially increased interest in our topics and products.

Information on legal basis: The legal basis on which we process your personal data with the help of cookies depends on whether we ask you for your consent. If this applies and you consent to the use of cookies, the legal basis for processing your data is your declared consent. Otherwise, the data processed with the help of cookies will be processed on the basis of our legitimate interests (e.g. in an economical and secure operation of our online service and its improvement) or, if the use of cookies is necessary to fulfill our contractual obligations.

Withdrawal of Consent and Objection (Opt-Out): Irrespective of whether processing is based on consent or legal permission, you have the option at any time to object to the processing of your data using cookie technologies or to revoke consent (collectively referred to as “opt-out”).

You can initially explain your objection using the settings of your browser, e.g. by deactivating the use of cookies (which may also restrict the functionality of our online services).

An objection to the use of cookies for online marketing purposes can be raised within our Cookie Settings:

Cookie Settings

 

We recommend the following additional opt-out options, which are offered collectively for each area:

  1. Europe: https://www.youronlinechoices.eu.
  2. Canada: https://www.youradchoices.ca/choices.
  3. USA: https://www.aboutads.info/choices.
  4. Cross-regional: http://optout.aboutads.info.

In addition, you can receive further information on objections in the context of the information on the used service providers below.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Usage data (e.g. websites visited, access times), Meta/communication data (e.g. device information, IP addresses).
  • Purposes of Processing: Contractual services and support, Provision of our online services and usability, Security measures, Conversion tracking (Measurement of the effectiveness of activities), Interest-based and behavioral marketing, Remarketing (e.g. profiling based on interests and behaviour, use of cookies), Target audiences.
  • Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR), Consent (Article 6 (1) (a) GDPR).

Commercial Services

We process data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as “contractual partners”) within the context of contractual and comparable legal relationships as well as associated actions and communication with the contractual partners or pre-contractually, e.g. to answer inquiries.

We process this data in order to fulfil our contractual obligations, safeguard our rights and for the purposes of the administrative tasks associated with this data and the business-related organisation. We will only pass on the data of the contractual partners within the scope of the applicable law to third parties insofar as this is necessary for the aforementioned purposes or for the fulfilment of legal obligations or with the consent of the contractual partners (e.g. telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). The contractual partners will be informed about further processing, e.g. for marketing purposes, as part of this privacy policy.

Which data are necessary for the aforementioned purposes, we inform the contracting partners before or in the context of the data collection, e.g. in on-line forms by special marking (e.g. colors), and/or symbols (e.g. asterisks or the like), or personally.

We delete the data after expiry of statutory warranty and comparable obligations, i.e. in principle after expiry of 3 years, unless the data is stored in a customer account or must be kept for legal reasons of archiving (e.g., as a rule 10 years for tax purposes). In the case of data disclosed to us by the contractual partner within the context of an assignment, we delete the data in accordance with the specifications of the assignment, in general after the end of the assignment. As the case may be, exceptions to this rule can apply to content data in the context of user collaboration (see section Registration and Login).

If we use third-party providers or platforms to provide our services, the terms and conditions and privacy policies of the respective third-party providers or platforms shall apply in the relationship between the users and the providers.

Provision of Apps, Online Services and Web Hosting

In order to provide our apps and online services (i.e. the online application Conceptboard, associated browser extensions, and the offerings at conceptboard.com and publicly available sub domains) securely and efficiently, we use the services of several web hosting providers with whose servers (or servers they manage) data can is exchanged. For these purposes, we use infrastructure and platform services, computing capacity, storage space and database services, as well as security and technical maintenance services.

The data processed within the framework of the provision of the apps and online services may include all information relating to the users of our apps and online services that is collected in the course of use and communication. This regularly includes the IP address, which is necessary to be able to deliver the contents of apps and online services to browsers and devices, and all entries made within our apps and online services or from websites.

Collection of Access Data and Log Files

We, ourselves or our web hosting provider, collect data on the basis of each access to the server (so-called server log files). Server log files may include the address and name of the web pages and files accessed, the date and time of access, data volumes transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a general rule, IP addresses and the requesting provider.

The server log files can be used for security purposes, e.g. to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and to ensure the stability and optimal load balancing of the servers.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Usage data (e.g. websites visited, access times), Meta/communication data (e.g. device information, IP addresses).
  • Purposes of Processing: Contractual services and support, Provision of our online services and usability, Security.
  • Deletion period: 28 days.
  • Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR), Legitimate Interests (Article 6 (1) (f) GDPR).

Services and service providers being used:

Registration and Login

Users can create a user account. Within the scope of registration, the required mandatory information is communicated to the users and processed for the purposes of providing the user account on the basis of contractual fulfilment of obligations. The processed data includes in particular the login information (name, password and an e-mail address). The use of Conceptboard is also possible without registration, but under restrictions.

Users may be informed by e-mail of information relevant to their user account, such as technical changes. If users have terminated their user account, their data will be deleted with regard to the user account, subject to a statutory retention obligation. As the case may be, exceptions to this rule can apply to content data in the context of user collaboration. This depends on the owning user (“Owner”) of the interactive workspace (“Board”):

  1. Boards can be deleted by their owners; the deletion of the board triggers the deletion of the content data
  2. Boards that are only accessible to the owning user are deleted when the user is deleted
  3. Boards that are accessible to other users but not users within the organization of the owning user (“Team Members”) are deleted when the user is deleted
  4. Boards that are accessible to other users within the organization of the owning user (“Team Members”) will, upon deletion of the user, become the property of one of these other users
  5. A user’s content data that persists on other boards after deleting the user (e.g., comments) is represented as being caused by a “deleted user”

It is the responsibility of the users to secure their data before the end of the contract in the event of termination. We are entitled to irretrievably delete all user data stored during the term of the contract.

E-mail Sending and Hosting

The web hosting services we use also include sending, receiving and storing e-mails. For these purposes, the addresses of the recipients and senders, as well as other information relating to the sending of e-mails (e.g. the providers involved) and the contents of the respective e-mails are processed. The above data may also be processed for SPAM and malware detection purposes.

We send emails to users registered with Conceptboard as part of transactions (e.g. confirmation of the email address after registration, information when a new invoice is submitted), to establish cooperation between users (e.g. notifications of answered comments or assigned tasks) and to support usability (e.g. introductory emails after registration, information about updates to the service).

Performance measurement: Emails to support usability contain a so-called “web-beacon”, i.e. a pixel-sized file, which is retrieved from our server when the email is opened or, if we use a mailing service provider, from its server. Within the scope of this retrieval, technical information such as information about your browser and system, your approximate location (which can be determined using the IP address), and the time of retrieval are collected.

A revocation of the performance measurement is possible by deactivating the emails to support the usability (see Opt-Out options below).

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Inventory data (e.g. names, addresses), Contact data (e.g. e-mail, telephone numbers), Meta/communication data (e.g. device information, IP addresses), Content data (e.g. text input, attachments).
  • Purposes of Processing: Contractual services and support, Provision of our online services and usability, Security measures.
  • Deletion period: 3 years after termination of the business relationship to defend against claims; as the case may be, exceptions to this rule can apply to content data in the context of user collaboration (see section Registration and Login).
  • Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR), Legitimate Interests (Article 6 (1) (f) GDPR).
  • Opt-Out: Emails in the context of transactions cannot be deactivated. Emails for establishing cooperation between users can be deactivated at the level of the interactive workspace (“Board”), the interactive workspace group (“Project”) or overall in either the “Board”, “Project”, in your user account or via links in the respective emails. The frequency of these notifications can also be changed in your user account. Emails to support usability can be deactivated via your user account or links in the respective emails.

Services and service providers being used:

Collection of Usage Statistics

We collect anonymous usage statistics for the continuous control of the error-free function of Conceptboard, for the analysis and planning of measures to improve usability, as well as to determine the acceptance of new and changed product functions. The data collected include page views, function calls (registrations, logins, etc.), as well as technical information on the usage times, the referrer (linked page, if available), the approximate location based on the abbreviated IP address, and the device used (e.g. operating system, browser type and version, screen resolution).

Examples of the use of anonymous usage statistics:

  • Conceptboard should be compatible with a large number of different devices, operating systems, browsers and screen resolutions (responsiveness). Anonymous usage statistics help us to detect and remedy restrictions to this compatibility — e.g. due to premature user termination on certain combinations.
  • Conceptboard should be comprehensible and easy to use. Anonymous usage statistics help us to understand the learning curve of users and ideally support their progress from registration to active use of all product functions.
  • Conceptboard should be actively developed and continuously improved in the interests of the customer. Anonymous usage statistics help us to determine the broad acceptance of the innovations introduced — from functional changes to new templates —, to react to them and to align future product development accordingly.

The collection of usage data and all potentially necessary steps to anonymize it are carried out exclusively by us and as part of the regular provision of the service. Any pseudonyms (IDs) are used to correctly record sequences of events (e.g. error message as a result of a button click) or to assign a context (e.g. error message in the context of a license type) and are only evaluated after anonymization (e.g. via statistical analyses). Under no circumstances will personal data be transmitted to any third party providers or subcontractors without consent.

The following security measures guarantee anonymous and secure processing:

  • No involvement of third parties: The data is collected and anonymized using our own infrastructure (self-operated Matomo and Meltano components) as part of regular service provision.
  • Anonymization of the IP address: IP addresses of the users are anonymized by removing the last bytes.
  • Anonymization of any pseudonyms: Potential IDs are only statistically evaluated.
  • Referrer anonymization: Removal of the URL parameters from the referrer (linking page, if available).
  • No cursor tracking: No capturing of heat maps or session recordings.

Users can object to the collection and processing of anonymous usage statistics by activating the “Do Not Track” function in their browser (see donottrack.us) or as follows.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Usage data (e.g. websites visited, access times), Meta/communication data (e.g. device information, IP addresses).
  • Purposes of Processing: Contractual services and support (e.g. continuously check the error-free function of Conceptboard, monitor the interaction of the individual product functions), Provision of our online services and usability (e.g. determine acceptance of new functions, analyze and plan measures to improve usability).
  • Deletion period: 25 months.
  • Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR), Legitimate Interests (Article 6 (1) (f) GDPR).
  • Opt-Out: Matomo Web Analysis Opt-Out:

Payment Service Provider

As part of contractual and other legal relationships, we offer efficient and secure payment options through payment service providers who process your credit card information and account data in accordance with the PCI-DSS regulations (“Payment Card Industry Data Security Standard”). Among other things, this means that we ourselves have no access to this data, that the data is only exchanged directly with the payment service provider in encrypted form, and is only stored there in a database to which only authorized personnel have access. After successfully entering the credit card information, we will only receive such data from the payment service provider that we must be informed of in order to process transactions correctly and to defend ourselves against possible claims (e.g. a transaction number, the type of credit card, the expiry date, the last 4 digits of the credit card number).

  • Data subjects: Customers, Prospective customers.
  • Processed data types: Inventory data (e.g. names, addresses), Payment Data (e.g. invoices, payment history), Contract data (e.g. contract object, duration, customer category), Meta/communication data (e.g. device information, IP addresses).
  • Purposes of Processing: Contractual services and support.
  • Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).

Services and service providers being used:

Embedded Help Videos

We embed help videos in our apps and online services, which are obtained from the servers of a specialized third-party provider, and which explain certain functions, possible use cases and general information about the use of Conceptboard.

The help videos convey essential information necessary for the successful use of our services and are therefore part of our contract fulfillment and the handling of pre-contractual inquiries.

Embedding requires that the third-party provider of this content processes the user’s IP address.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Meta/communication data (e.g. device information, IP addresses).
  • Purposes of Processing: Contractual services and support, Provision of our online services and usability.
  • Legal Basis: Performance of a contract and prior requests (Article 6 (1) (b) GDPR).

Services and service providers being used:

Additional Functions as Part of the Offer

As part of the apps and online services provided, the user can use various additional functions that increase the scope of the Conceptboard services. For the offer of these additional functions, we use the services of other web hosting and service providers with whose servers (or servers they manage) data is exchanged.

Note: All of these functions can be dispensed with in case of doubt, and yet the apps and online services can still be used.

Single Sign-on Authentication

Single Sign-On” or “Single Sign-On Authentication or Logon” are procedures that allow users to log in to our online services using a user account with a provider of Single Sign-On services (e.g. a social network). The prerequisite for Single Sign-On Authentication is that users are registered with the respective Single Sign-On provider and enter the required access data in the online form provided for this purpose, or are already logged in with the Single Sign-On provider and confirm the Single Sign-On login via the button.

Authentication takes place directly with the respective single sign-on provider. Within the scope of such authentication, we receive a user ID with the information that the user is logged in with the respective single sign-on provider under this user ID and an ID that cannot be used for other purposes (so-called “user handle”). Whether we receive further data depends solely on the single sign-on procedure used, the data releases selected as part of authentication and also which data users have released in the privacy or other settings of the user account with the single sign-on provider. Depending on the single sign-on provider and the user’s choice, there can be different data, usually the e-mail address and the user name. The password entered by the single sign-on provider as part of the single sign-on procedure is neither visible to us nor is it stored by us.

Users are requested to note that their data stored with us can be automatically compared with their user account with the single sign-on provider, but this is not always possible or actual. If, for example, the e-mail addresses of users change, users must change these manually in their user account with us.

The single sign-on registration must be actively started and confirmed by the user. Should users decide to no longer want to use the link of their user account with the Single Sign-On provider for the Single Sign-On procedure, they must remove this link within their user account with the Single Sign-On provider.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Inventory data (e.g. names, addresses), Contact data (e.g. e-mail, telephone numbers).
  • Purposes of Processing: Contractual services and support, Authentication processes.
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

Web Conferencing

Conceptboard provides a conference module that allows the use of video and audio streaming to improve collaboration within the apps and online services. For this we involve a third party that specializes in web conferencing.

Due to the nature of web conferencing, the effective streaming content data during the conference (the video image and the audio track), as well as the meta and communication data required by the client-side integration, are transmitted to the provider’s server. Storage takes place only to the extent necessary for the establishment of the conference and also for the implementation of security measures.

The use of this function can be deactivated at a central point for all workspaces (“boards”) of the customer, so that the user interface for starting and joining is not displayed and there is no data transmission to the third party provider.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Meta/communication data (e.g. device information, IP addresses), Content data (e.g. audio, video).
  • Purposes of Processing: Contractual services and support.
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

File Conversion

Conceptboard is compatible with many different formats that users can import onto the interactive workspaces (“Boards”) and are then available for collaboration. This content must be converted before being displayed in the different browsers. In many cases, this conversion is done by our own servers, but in some cases (depending on the type of content) we use an external provider. This provider specializes in conversion and therefore achieves the best results and the highest usability, especially for complex documents (Microsoft Word, Microsoft Powerpoint, etc.).

The use of this function can be deactivated at a central point for all work surfaces (“boards”) of the customer, so that the conversion is performed by a local server library and no data transmission to third party providers takes place. The conversion results may decrease in quality.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Content data (uploaded documents).
  • Purposes of Processing: Contractual services and support.
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

Embedded User Content

We offer users the embedding of videos and audio tracks (hereinafter referred to as “embedded content”) on their respective interactive workspaces (“Boards”). The embedded content is obtained from the servers of a third-party provider and is accessible and playable for all board participants (unless access restrictions have been configured on the third-party side).

The embedding must be actively configured by the user for each “Board”, but then requires that the third-party provider of the embedded content processes the IP address of each user whose client device displays the content. This processing can be avoided by not embedding the content and not opening “Boards” with embedded content.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Meta/communication data (e.g. device information, IP addresses).
  • Purposes of Processing: Contractual services and support.
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

Blog Comments

Part of our online services is a blog including a comment function. The information published as part of the comments and contributions will be stored permanently by us until the user withdraws.

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Content data (e.g. text input, photographs, videos).
  • Purposes of Processing: Contact requests and communication.
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

Surveys and Questionnaires

The surveys and questionnaires (hereinafter “surveys”) carried out by us are evaluated anonymously, unless an anonymous evaluation contradicts the nature of the survey (e.g. questionaries to extend the test phase of the user). Personal data is processed on the basis of your concluded consent (by participating in the surveys) and insofar as this is necessary for the provision and technical execution of the survey (e.g. processing the IP address to display the survey in the user’s browser or to enable a resumption of the survey with the aid of a temporary cookie (session cookie)).

  • Data subjects: Users (e.g. users of online services).
  • Processed data types: Content data (e.g. text input), Usage data (e.g. websites visited, access times), Meta/communication data (e.g. device information, IP addresses).
  • Purposes of Processing: Feedback (e.g. collecting feedback via online form).
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

Profiles in Social Networks

We maintain online presences within social networks in order to communicate with the users active there or to offer ind information about us there.

We would like to point out that user data may be processed outside the European Union. This may entail risks for users, e.g. by making it more difficult to enforce users’ rights.

In addition, user data is usually processed within social networks for market research and advertising purposes. For example, user profiles can be created on the basis of user behaviour and the associated interests of users. The user profiles can then be used, for example, to place advertisements within and outside the networks which are presumed to correspond to the interests of the users. For these purposes, cookies are usually stored on the user’s computer, in which the user’s usage behaviour and interests are stored.

For a detailed description of the respective processing operations and the opt-out options, please refer to the respective data protection declarations and information provided by the providers of the respective networks.

Also in the case of requests for information and the exercise of rights of data subjects, we point out that these can be most effectively pursued with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. If you still need help, please do not hesitate to contact us.

  • Processed data types: Inventory data (e.g. names, addresses), Content data (e.g. text input, photographs, videos), Usage data (e.g. websites visited, access times), Meta/communication data (e.g. device information, IP addresses).
  • Data subjects: Users (e.g. users of online services).
  • Purposes of Processing: contact requests and communication, Targeting (e.g. profiling based on interests and behaviour, use of cookies), Remarketing, Web Analytics (e.g. access statistics, recognition of returning visitors).
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

Online Marketing

If expressly permitted by the user (opt-in) we process personal data in online marketing to increase the likelihood that our digital ads will meet users’ potential interest and not be annoying.

For this purpose, we use so-called third-party “Marketing Pixels” or “Tracking Tools” on our website (namely “Facebook Pixel”, “LinkedIn Insights Tag”, “Twitter Website Tag”, “Google Tag Manager”, “Google Ads Conversion Tracker”, “Microsoft Advertising”, “Leadfeeder”). This technology connects to the third-party server when you visit our website and communicates which page has been visited and whether there were interactions related to advertising campaigns such as registrations or form submissions. If the user is logged in to the third-party, the call is associated with the user’s account. This allows us to present personalized ads to the user based on the activities and interests shown (remarketing), and to identify user groups that have similar interests in specific topics or products (target audiences). Furthermore, we can understand the effectiveness of our advertisements for statistical and market research purposes.

Opt-in procedure: The activation of all “Marketing Pixels” and “Tracking Tools” takes place with the consent of the website user to the use of the “Marketing Cookies”. Consent is optional and may be changed at any time through the Cookies section of this Privacy Policy.

  • Processed data types: Usage data (e.g. websites visited, access times), Meta/communication data (e.g. device information, IP addresses).
  • Data subjects: Users (e.g. users of online services).
  • Purposes of Processing: Interest-based and behavioral marketing, Remarketing (e.g. profiling based on interests and behaviour, use of cookies), Target audiences, Conversion tracking (Measurement of the effectiveness of activities), Direct marketing (e.g. by e-mail or postal), Managing and responding to inquiries.
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

Contacting Us

When contacting us (e.g. by contact form, e-mail, telephone or via social media), the data of the inquiring persons are processed insofar as this is necessary to answer the contact enquiries and any requested activities.

The response to contact enquiries within the framework of contractual or pre-contractual relationships is made in order to fulfil our contractual obligations or to respond to (pre)contractual enquiries and otherwise on the basis of the legitimate interests in responding to the enquiries.

  • Processed data types: Inventory data (e.g. names, addresses), Contact data (e.g. e-mail, telephone numbers), Content data (e.g. text input, photographs, videos), Meta/communication data (e.g. device information, IP addresses).
  • Data subjects: Communication partner (Recipients of e-mails, letters, etc.).
  • Purposes of Processing: contact requests and communication, Managing and responding to inquiries.
  • Legal Basis: Consent (Article 6 (1) (a) GDPR).

Services and service providers being used:

Rights of Data Subjects

If personal data is processed by you, you are the person concerned in the sense of GDPR and you have the following rights:

1. Right to information: You can request information from the controller at any time, taking into account the requirements of Article 15 GDPR, whether and how your personal data is processed.

2. Right to correction: In compliance with the requirements of Article 16 GDPR, you have the right to correction and / or completion by the controller, provided that the processed personal data relating to you is incorrect or incomplete. The controller must make the correction immediately.

3. Right to restriction of processing: You can request the controller to restrict processing in compliance with the requirements of Article 18 GDPR.

4. Right to deletion: You can request the controller to delete your personal data, taking into account the requirements of Article 17 GDPR.

5. Right to information: If you have asserted the right to correction, deletion or restriction of processing against the controller, they are obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. As of Article 19 GDPR, you have the right to be informed about these recipients.

6. Right to data portability: In compliance with the requirements of Article 20 GDPR, you have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format.

7. Right to object: Taking into account the requirements of Art. 21 GDPR, you have the right to object, for reasons that arise from your particular situation, against the processing of your personal data, which is based on Article 6 (1) (e) or (f) GDPR, at any time.

8. Right to withdraw the data protection declaration of consent: You have the right to withdraw your declaration of consent under data protection law at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

9. Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, your place of work or the place of the alleged violation, if you believe that the processing of your personal data is against the GDPR violates. The supervisory authority to which the complaint was submitted will inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy in accordance with Art. 78 GDPR.

The supervisory authority responsible for Conceptboard Cloud Service GmbH is:

Landesbeauftragter für den Datenschutz Sachsen-Anhalt
Otto-von-Guericke-Straße 34a
39104 Magdeburg
Germany

Website: https://datenschutz.sachsen-anhalt.de/

Changes and Updates to the Privacy Policy

We kindly ask you to inform yourself regularly about the contents of our data protection declaration. We will adjust the privacy policy as changes in our data processing practices make this necessary. We will inform you as soon as the changes require your cooperation (e.g. consent) or other individual notification.