Growth Team Lead (m/f/d)

Location

Stuttgart / remote

Your mission

The Growth Lead for the Velocity Team is responsible for a high-volume, transactional sales and customer success model, focusing on deals under €10,000. This role requires expertise in scalable, tech-driven sales and onboarding processes. The main objectives are to optimize the customer acquisition funnel, drive user engagement through automated onboarding programs, and manage a highly efficient team.
Reporting directly to the Chief Revenue Officer (CRO), the Growth Lead oversees a cross-functional team of sales, customer success, and marketing professionals. The role emphasizes achieving growth targets while delivering exceptional customer experiences.

Strategy & Leadership

• Develop and implement a scalable growth strategy for deals under €10,000.
• Define clear objectives, KPIs, and performance metrics for the Velocity Team.
• Lead a cross-functional team with a focus on collaboration and achieving shared goals.
• Manage the team’s budget, optimizing ROI across personnel, marketing, and operational expenses.

• Continuously optimize the tech-driven sales funnel to maximize conversion rates.
• Deploy automation tools to streamline the high-velocity sales cycle.
• Refine the one-step sales process for "hand-raiser" customers to ensure a seamless experience.

• Develop automated onboarding programs to accelerate customer success with minimal manual intervention.
• Ensure customer success specialists provide personalized support when needed.
• Promote user engagement through scalable initiatives like tutorials, webinars, and knowledge base resources.

• Partner with marketing to improve lead generation aligned with the Velocity ICP (Ideal Customer Profile).
• Collaborate closely with product and finance teams to enhance usability and refine contract processes.

• Leverage data to test and improve sales and onboarding workflows continuously.
• Monitor KPIs such as CAC, conversion rates, and customer satisfaction (CSAT).
• Identify and address bottlenecks in the customer journey to boost efficiency and satisfaction.

Your profile

Education

• Bachelor’s degree in Business, Marketing, or a related field; advanced qualifications are a plus.
• Excellent proficiency in German and English, both written and spoken

• 5+ years of leadership experience in sales, customer success, or growth roles, ideally in SaaS.
• Proven success managing transactional sales cycles and leveraging automation.

• Strong leadership abilities with a focus on collaboration and results.
• Analytical mindset and expertise in data-driven decision-making.
• Deep understanding of SaaS sales funnels, customer lifecycle management, and onboarding strategies.
• Proficiency with CRM and automation tools (e.g., Salesforce, HubSpot).

What you can expect of us

• Flexibility – Enjoy extensive freedom regarding your workplace (Mobile Office, Home Office, and In-Office) and tailor your working hours to suit your needs.
• Autonomy – Take advantage of the opportunity to work independently and responsibly, supported by a flat hierarchy and short decision-making paths.
• Internationality – Work in a global team that values and promotes cultural diversity. Our international network allows you to connect worldwide. 
• Team Spirit – We know how important in-person meetings are for strengthening team spirit. Therefore, we regularly organize social events.
• Competitive Compensation – Receive an attractive salary package and 30 days of vacation per year.
• Employee Benefits – Take advantage of a wide range of discounts through our external Corporate Benefits Partner.