The Climate Protection and Digitalisation & E-Files teams are among the pioneers of this development. They now use Conceptboard as a central platform for idea development, project planning and knowledge transfer. Content is no longer prepared in isolation, but is visualised, structured and developed collaboratively. Presentations are no longer linear, but interactive – with room for participation, feedback and transparent decisions.

‘I can divide content into sections and create a mix of presentation and collaboration. First, I present a few key points, and then I work through them step by step using the moderation feature. In between, there are interactive phases where everyone can contribute their thoughts and the results become visible immediately. This creates a lively discussion in which everyone is engaged and collaboratively works toward the outcome’, reports a team leader

Today, digital boards are being created, particularly in workshops, during process analysis and in project work, which are comprehensible and accessible to all participants at all times. Instead of static protocols, lively workspaces are created where concepts grow, requirements are clustered and projects are documented. The whiteboard not only replaces emails or Word documents, but also creates new forms of collaboration – visual, location-independent and comprehensible.

Conceptboard is also used for cross-departmental topics such as the introduction of e-files or the development of climate protection projects to collect questions, create templates and network departments with each other. Teams benefit in particular from the ability to structure content, visualise results and make meetings more efficient.

The change is evident not only in the tools, but also in the way people work together: coordination is more focused, processes are more understandable and there is a greater emphasis on collaborative work. The term “efficiency” takes on a new meaning. Not every task is completed faster, but decisions are made earlier in the team – instead of only after lengthy discussions and individual work. This does not necessarily save time in the process, but it does significantly reduce the effort required for coordination.

The introduction of Conceptboard is therefore less of a technical project and more the beginning of a cultural change. What used to be managed through face-to-face meetings and email correspondence is increasingly shifting towards visual collaboration, with a focus on participation, transparency and results orientation.

The example of Ludwigsburg shows that a new culture is also growing in public administrations and that employees are willing to use and establish innovative tools in their everyday work.