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Customer Success Manager DE+EN (m/f/d)

Flexible Times / Stuttgart (Germany) or Remote

Become a collaboration expert and help thousands of people to better work with their teams, co-workers, and customers.

Your responsibilities:

  • Communicate with our customers and understand their challenges in collaboration
  • Demonstrate the functionality of Conceptboard in online webinars and trainings
  • Help answering and solving customers requests in support and social media
  • Contribute to our onboarding self-services (help center, blog, videos)
  • Help creating and analyzing customer surveys
  • Optional: support our Sales and Business Development team

What we’re looking for:

  • You are open-minded and passionate about helping people to work better together
  • You have tried out Conceptboard already, and you understand its benefits
  • You have a strong online affinity and are used to working with online applications
  • You are a hands-on team player and you like working in a creative environment
  • You are fluent in both German and English
  • Experience with Photoshop, Illustrator, and basic HTML knowledge is a plus

What we offer:

  • A permanent, full-time work contract (optionally: working student, or part time)
  • A potentially demanding and fulfilling job, that allows you to help many others in their daily lives, while contributing with your own ideas and experiences
  • Flat hierarchies, a lot to learn, and working with an international, multidisciplinary team
  • A creative, fun, and casual workplace in the heart of Stuttgart with many little advantages included (coffee, tea, fruits, rooftop terrace…) – alternatively: remote work
  • Startup spirit, new technologies, possibilities for flexible working hours and home office

If you are interested, please submit your application including a cover letter, your CV, your earliest starting date, and salary expectations. Please also include if you want to work full-time, part-time, or as a working student together with the possible hours per week.

We look forward to hearing from you!!! 🚀